Three phases from first conversation to a running intake system.
Map the leak, fix the gaps, hand off and run. Below is exactly what happens in each phase — deliverables, timeline, and who does what — plus a self-serve track if you would rather start the app today.
Map the leak
A clear-eyed diagnosis of where qualified leads fall through today — before anyone touches a tool.
Deliverables
- 30-minute operator interview
- Revenue Leak Map with a cash estimate
- Prioritised fix list ranked by impact
You provide vs IXIA does
- You provide: access to current forms, inboxes, and call flow.
- IXIA does: the audit, the leak estimate, and the priority plan.
Fix the gaps
We rebuild what costs the most: response logic, routing, templates, missed-call capture, and follow-up triggers.
Deliverables
- Instant AI first-response configured to your enquiries
- Routing rules and response SLAs
- Missed-call capture and follow-up cadence
- Embed snippet live on your site
You provide vs IXIA does
- You provide: brand voice, service lines, and sign-off on copy.
- IXIA does: build, configure, and test the full intake loop.
Hand off and run
A working system, trained staff, and a written operator playbook — with IXIA on hand as real leads come through.
Deliverables
- Staff training on the live system
- Written operator playbook and templates
- 30-day post-handoff support
You provide vs IXIA does
- You provide: the team who will run it day to day.
- IXIA does: training, documentation, and 30 days of support.
A realistic timeline
Most engagements reach a first operational fix in 2–5 weeks. Speed depends on how quickly access and sign-offs come back, not on a six-month transformation program.
| When | What happens |
|---|---|
| Week 1 | Leak Map, priorities agreed, access set up. |
| Weeks 2–4 | Build and test first-response, routing, capture, and follow-up. |
| Week 5 | Handoff, training, and the operator playbook. |
| +30 days | Post-handoff support as real leads flow through. |
Or start the app today
Not ready for a full engagement? Start the platform yourself on a 14-day free trial, embed the snippet, and watch the Intake Monitor fill with your real leads. Move to done-for-you whenever you want.